I’d like to think that my work provides my customers with a little escape from ‘the norm’, a projection of their inner personality and in the long run, a fun and treasured piece of jewellery that will make them feel special.

HannahMary x

Your order will be packaged up and sent by first class recorded royal mail and will need signing for by you unless stated otherwise. A proof of postage will be retained. HannahMary Jewellery cannot be held responsible for items lost in the post.

If you are ordering bespoke and personalised jewellery please allow up to 10 working days to receive your order.

On receipt of your purchases you have 1 week to notify HannahMary Jewellery if you wish to return. Please contact HannahMary Jewellery before returning any items that you are unhappy with at: orders@hannahmaryjewellery.co.uk.
Items must be received withing 28 days of receipt otherwise no refund will be given.

If you receive a faulty, damaged, or incorrect item, HannahMary Jewellery must be informed by e-mail within 48 hours of receipt. A refund will be issued when goods have been received at the workshop, providing the product is sent back within 14 days of receipt, in its original, undamaged and unworn condition, carefully wrapped in its original packaging. Failure to do so will mean that HannahMary Jewellery will not accept returned goods.

Please note that personalised and bespoke items are non-refundable, unless they are faulty.

Please note, that when ordering a ring or bangle, it is the customer’s responsibility to make sure the size you order is correct. If the item is the size you ordered, no refund will be made.

Regrettably earrings cannot be refunded for hygiene reasons.

On receipt of your purchases you have 1 week to notify HannahMary Jewellery if you wish to return. Please contact HannahMary Jewellery before returning any items that you are unhappy with at: orders@hannahmaryjewellery.co.uk.
Items must be received withing 28 days of receipt otherwise no refund will be given.

If you receive a faulty, damaged, or incorrect item, HannahMary Jewellery must be informed by e-mail within 48 hours of receipt. A refund will be issued when goods have been received at the workshop, providing the product is sent back within 14 days of receipt, in its original, undamaged and unworn condition, carefully wrapped in its original packaging. Failure to do so will mean that HannahMary Jewellery will not accept returned goods.

Please note that personalised and bespoke items are non-refundable, unless they are faulty.

Please note, that when ordering a ring or bangle, it is the customer’s responsibility to make sure the size you order is correct. If the item is the size you ordered, no refund will be made.

Regrettably earrings cannot be refunded for hygiene reasons.