FREE UK Next Day Delivery On All Items In Stock - Orders placed before 1pm Monday to Friday are guaranteed next working day delivery by 1pm, a signature will be required for security. All orders are sent using the secure Royal Mail Special Delivery service.

FREE International Fast Delivery - Orders placed before 1pm Monday to Friday will be despatched the same day, please allow up to 5 working days for your order to be delivered. All orders are sent using the secure Royal Mail International Signed For service.

MADE TO ORDER - Please allow 4-6 weeks for delivery. Items made to order are delivered free of charge using the secure Royal Mail Special Delivery service.

Please contact us within 14 days of receipt to arrange the return of the item or items. They must be sent back in their original, unworn condition. We will then arrange the exchange.

For hygiene reasons, we are not able to accept returns on Earrings unless they are faulty.

If you should receive a faulty or damaged item, please notify us within seven days.

To arrange a return, or if the item you received is faulty or is not what you originally ordered, please email info@josephlamsin.com quoting your name and address, details of the product, the reason for return and whether you require a refund or replacement. We will then advise on how to proceed with the return.

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot be held responsible for returns that are lost in transit.

All products to be returned must be carefully repackaged in their original packing and be in an unworn condition. We will not exchange goods that have been worn, do not have their original packaging or show obvious signs of abuse. In this instance, the goods will be returned to the buyer at their own cost.

In the interests of fraud prevention, your refund will be issued by the same method that you paid within 28 days of receipt of the return.